FieldEquip is a comprehensive field service management software designed to easily capture and report all required field workforce activity and improve data integrity, productivity, and profitability while enhancing customer experiences. It simplifies field personnel communications and it helps build seamless collaboration with back offices and customers.
It is powered by a web portal, an online/offline mobile application, and rich out-of-the-box API integrations delivered as a SaaS solution. FieldEquip provides solutions for labor intensive, equipment rental and asset centric field operations alike.
FieldEquip is a customizable software built to suit your unique business requirements at a cost 30% less than the other solutions.
FieldEquip provides a seamless digital workflow experience between customers, field technicians, management and backoffice leveraging advanced cloud, mobile & IoT technology. It provides real-time insights into the field and allows field technicians and workers to capture information using any mobile device.
FieldEquip makes use of innovative technologies to provide data driven intelligence to the back office and management that enables them to increase efficiency, productivity and build new revenue streams. End-to-end flow of data allows fast approval and accurate invoicing with faster cash flows for your business. Our advanced platform allows both labor intensive and asset-centric field service organizations to automate their operations.
Learn more about our company’s vision and the team behind it.
With FieldEquip, customers get clear, real-time visibility into the equipment productivity and service history via a web portal and mobile app. FieldEquip enables customers to submit work orders, check work/job status, view asset performance via IoT connectivity, schedule services, check technicians’ Estimated Time of Arrival (ETA), review service-history data, SLA entitlements, special pricing, place spare parts orders, and receive Real-time multi-channel notifications keeping them well informed of any service related activity.
It allows service providers to create a branded page to launch exceptional self-service experiences for customers. Further the customer can make business decisions through data driven performance and analytics reports.
FieldEquip’s mobile app allows technicians to access equipment diagnostic data, work history, schematics, checklists, documents, and training videos in real-time that work online and offline. It provides workforce with the calendar view of assigned jobs, along with the ability to capture asset photos, videos, and barcodes.
It enables capturing work orders debrief, including parts consumed, works and drive time, incidentals, and much more. In addition, it reduces order to cash time by allowing technicians to capture all the information and electronic signatures from customers in the field itself. Also, the mobile device’s GPS helps track technicians’ locations and record time movements based on geofence around the site. Leveraging advanced technology, FieldEquip enables mobility, collaboration and communication between field staff, back office, and customers.
Using FieldEquip’s EquipConnect IoT module, it’s easy to predict and take intelligent actions before issues happen. It is an easy-to-use platform which eliminates the loss by accurately tracking the equipment or assets installed in the field. Machine learning models analyze the real-time data streaming through the Internet of Things (IoT) connected assets and raise alarms for concerning outcomes. These events can be configured to create automatic work requests for remote service teams or field service technicians and allocate suggested parts.
Monitoring your assets improves the productivity and efficiency of field operations. FieldEquip software is customisable with options to empower the changing business needs of your organization.
FieldEquip platform offers an open API that can integrate seamlessly with any backend or cloud application. Two-way integration is available with major enterprise systems (EAM, ERP, CRM, Accounting), such as
How Customers Innovate with FieldEquip
What Our Clients are Saying
“FieldEquip helped us eliminate outdated paper-based processes, resulting in more efficient time management, expedited billing processes, improved cashflow, and error-free payroll for roustabout crews.”
Krystal Archibeque - HR Manager at ROC Service Company
“FieldEquip digital solutions allowed our organization to automate and digitalize manual processes, which resulted in a remarkable increase in the overall operational efficiency.”
John Elton - Vice President of Support Operations at TinCup Water Solutions
We partnered with FieldEquip to migrate to an electronic ticketing system from our former paper-based processes. By utilizing FieldEquip, we've been able to ensure the accuracy of the work being completed in the field.
The customer approval process has been tailored to our customers' unique needs allowing them to quickly approve and drive that turnaround time down significantly.
FieldEquip transformed our business by automating our field ticketing process. In just a short span of time, the FieldEquip team delivered a personalized, customized system that perfectly aligned with our needs. Their responsiveness and quick service, even for fixes, were impressive. Choosing FieldEquip was a financially wise decision, and we highly recommend them for their exceptional automation solutions!
FieldEquip is an indispensable tool, we rely on it for every aspect – Field ticketing, invoicing, financial aspect, showing revenue to management and making business decisions. The system helps us collect data and analyze it and be able to report it back to the customer in a timely fashion. The FieldEquip team works 24 x 7 just like us and the support they provide is unique for this industry.
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US Corporate Headquarters 1011 S. Hwy. 6, Suite 117 Houston Texas 77077 US