Accurate field service time tracking is not just a matter of administrative convenience. It is a critical factor that impacts operational efficiency, …
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Our client is recognized as a leader in the production and distribution of liquefied natural gas and hydrogen throughout North America. To enhance operational efficiency, they sought to gain significant efficiencies by implementing digital solutions to automate manual processes and improve work order management for their field services.
The client’s prime objective was to streamline administrative practices and field services workflows through a comprehensive automated system. They aimed to improve their work order processes with advanced technology that is easy to use. All they needed was a system to schedule work orders for their field personnel and keep track of their work hours accurately. They also required an parts inventory management module to improve accuracy and have real-time visibility to on-hand inventory. Additionally, the client aimed to optimize resource scheduling, maintain data integrity to support their growth and scalability.
Our client had 4 major key requirements in focus for implementing digital solutions.
Accurate field service time tracking is not just a matter of administrative convenience. It is a critical factor that impacts operational efficiency, …
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