Best Software for Field Service Management Utilities

FSM software such as FieldEquip helps power and utility services companies manage field operations by automating workflows designed explicitly for field-related work, from single-day jobs to lengthy multi-crew projects. Field operations require creating job quotes, jobs and resources scheduling, informing crews of assigned jobs, timekeeping, invoicing, and management reporting. FieldEquip, a field service software for utilities provides all these functions and much more.

FieldEquip offers Scheduling & Dispatching  and Geo Tracking & Geofencing features to quickly check the availability of qualified field personnel closest to the emergency.  FieldEquip’s mobile application allows field and back-office personnel to efficiently coordinate activity using various methods of communication while reporting relevant transactions.

FieldEquip’s contracts feature manages established customer entitlements to be automatically realized for services provided to the customer.  Customer entitlements could include negotiated discounts, a predetermined number of visits or inspections, bundled hours of labor, set hours of business, and other offered deliverables.

FieldEquip offers an Inspection and Task Checklists feature in conjunction with work order management. This feature allows customers to create mandatory or optional safety checklists to follow proper safety-related procedures. Such checklists prevent field personnel from skipping critical procedural steps, which could cause harm to them or others.

First and foremost, FieldEquip makes it very easy for field personnel to enter and record their work hours with just a push of a button. The mobile app can either have the hours recorded by manually pushing a button, meaning on-the-job and off-the-job or activate and deactivate job hours by their physical location. The mobile app gives field supervisors real-time visibility of crew members’ location, work hours, and expenses recorded in field tickets. Alerts and notifications can be set up notifying supervisors of exceptional errors.

FieldEquip’s inventory management module empowers field organizations to accurately track movement and record transactions of spare parts within the organization and those sold to customers. It also allows the management of internal tools and assets used to perform services. Field inventory accuracy can be closely managed by enabling field technicians to perform random or scheduled cycle counts to ensure accurate balances between physical items and system item balances.